Why is it that I, as a long time Mediacom customer, am NOT eligable for the current promotions with lower rates.
I pay over $170 per month for cable, internet and phone.
Mediacom is offering the same service to new customers for $89.95.
I have never missed or been late on a payment. What did I do to deserve this?
I called customer support and they are willing to adjust my rate down to about $130 per month if I agree to a 12 month term.
Why can't I get the $89.95 rate that the new customers get?? "Well, you are not a new customer."
They must not value their existing customers at all!
I may be a new customer very soon...just not at Mediacom!
Product or Service Mentioned: Mediacom Internet Service.