Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

November 2014 I agreed to a 2 yr agreement @$119 for one year, then raised to $134. I had to consistently call them monthly to correct billing, they constantly shut down internet/cable/phone, and raised my bill to $159.85, stating that they could not play the phone call to verify what was agreed.

I called them in February about an outage, they reset the modem, agreed to credit me $2.85, then did not.

Today, they claimed that they had not spoken to me since Dec 2015!

Product or Service Mentioned: Mediacom Bundle.

Reason of review: Pricing issue.

Monetary Loss: $160.

Preferred solution: Price reduction.

I didn't like: Bad service, No one resolves the problem, Poor customer servive poor quality connection, Unable to resolve problem, Mediacom lies about billing and raises bill repeatedly.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Sounds like the Mediacom we all know and loathe. The lies from Mediacom haven't changed one bit.

They promos one price then charge 25 bucks in "fees".

I thought monopolies were illegal?? Guess know why there are only 4 "media" companies now.

They have all merged so we are cut off from competition. Thanks Congress.


Thank you for bringing this to our attention. Please contact us at and I will assist you. Thank you- SR

You May Also Like