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This company is a huge joke. Our service goes out every single week, and every week we have to navigate the labyrinth that is their phone system just to get some dingbat service rep who insists on the same useless troubleshooting tips that never, ever work.

Last year our service was out for a whole week. When the technician finally came out we learned the problem was because our line had been disconnected. He promised us a credit that didn't come. Not only did the credit not come, but our next bill was $40 higher!

I absolutely despise their service. I would dump them in a heartbeat. They are terrible, horrible, no-good, very bad service providers.

Product or Service Mentioned: Mediacom Internet Service.

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Hi, I'm Chris with the Mediacom social media team. I apologize for the issues you are having with your service and I would love to help. If you want to reach out to me at I would gladly be able to look into what is causing the problems and do all I can to get this fixed permanently.



Social Media Team Lead

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