I have Mediacom phone service. The on going experience of poor customer service continue3s.
I'm moving and placed a disconnect order for the 29th of the month. Mediacom disconnected my phone on the 17th. It took me until the 21st to get phone service back. I use Mediacom phone service as my main phone.
I was advertising big ticket items on craigs list. No one could get through to me. I talking to Mediacom all I got was apologies. When I expressed my disatification and asked for some type of compensaqtion they credited me for the days I was with out service and saqid it would be unwise to do anything else.
Their business model needs to be changed.
I f we organize as a large group we can influence how they handle their customers. e-mail me at email@example.com