We pay for the highest speed possible but we only get a 10th of the speed that we pay for. Customer service hold time is 45 minutes plus.
This is company is the most ridiculous ever. They suck money out of people while giving the run around. The upload speed is only 6 when we pay for 100. They then offer to come out and then the tech says nothing is wrong within the house.
Then they say it's outside the house and would send someone out to check it. Now both repair guys have been out and still the same problem!!! OMG.
These people are not right.
Reason of review: Not as described.
Monetary Loss: $300.
Preferred solution: Deliver product or service ordered.