We have been a loyal customer for over 10 years, but recently, the service that Mediacom has provided has been terrible! We cannot get 1/2 of the channels we are paying for.
We have repeatedly called their customer service and went to their local office for help. They refuse to return calls and/or rectify the problem. It has been a month now. We are considering contacting the Illinois AttorneyGeneral with this breach of contract.
Why is there not a choice of cable carriers in this area? We need more coices so that this arrogant attitude can be punished with a loss of revenue for the offender.
P.O.ed in Southern Illinois