I had Mediacom for 2 yrs and after the initial problems with the internet/phone going out daily and 2 service techs summoned, a new cable line from the pole to house was installed along with new non-water filled connectors. Service was fine after that till my 2 yr contract expired.
Then my bill more then doubled, from $84 to $190 a month. So I called Mediacom and asked for a better deal or that I was thinking about switching. They dropped the bill by 30 bucks, but my neighbor across the street was only paying $120 for same service. So I canceled my service effective June 21st.
Recieved boxes from Mediacom to send back modem and dvr unit with remote, Sent back thru UPS. I have tracking info that the boxes were recieved and signed for on 7-06-2012 by C. Pearson at ChanHassen, MN. So fast forward to Sept.
I get snailmail from Credit Protection Assoc LLP in Texas, charging me $300 for unreturned equipment., So after a cpl of frantic calls to said ASSoc, I get aghold of a guy and he is like ok, well take care of that, we're just waiting fro Mediacom to send paperwork thru to clear your account. Then I call mediacom and the number they transfer me too is same company. The woman there says same thing, wait a month for the paperwork to clear. So here it is Oct 1st and what do I get in the mail?
Another notice for $300 equipment return that is now evidentally 90 days overdue.
So now my credit is going to take a strike and there seems no way to fix this because Mediacom doesn't give a sh&t and neither does this collection company. Think my next call will be to the Iowa Attorney General for extortion by Mediacom.
Product or Service Mentioned: Mediacom Service Transfer.
Monetary Loss: $300.