Product: Mediacom Service Transfer Clear all filters (7 of 7 reviews match)
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Wanted a second tv hooked up also as I told them on the phone that did not happen we only got 1. And they had to use a Dish Network cable to hook up the tv. Was NOT told about any notices or anything but yet they tell you after the fact the tech guys could be friendlier unfortantly we can only have Mediacom...
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1.5
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Mediacom Service Transfer
#1058499
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I called to have my internet moved. They took the order. The day of the move, I got a call from Mediacom. A recording said a service tech would be here between 5 and 5:30, as late as 6. I moved the modem at 5 pm. I finished moving at 7 pm. I turned on my computer and...
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Mediacom Service Transfer
#924454
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When I signed up with this disaster of a company they charged 2 months in advance. My wife and I moved 10 miles from our old address and had everything transferred including the billing. There was never a break in the billing but after our second month in our new...
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Product
Mediacom Service Transfer
I didn't like
  • No one resolves the problem
  • Billing discrepancy
#759420
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It took them 8 weeks to get me installed and working then they added additional features (TV) that I did not ask for. Then they started charging for TV when they did not even hook me up for it. They were overcharging me for my Internet bill. A service guy came out...
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MediacomSupport
MediacomSupport

Hello,I'm very sorry to hear about the service issues and customer service experience you received. We'd love to further investigate these billing and service issues you're ha...

1.3
Product
Mediacom Service Transfer
#605113
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I had Mediacom for 2 yrs and after the initial problems with the internet/phone going out daily and 2 service techs summoned, a new cable line from the pole to house was installed along with new non-water filled connectors. Service was fine after that till my 2 yr...
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Anonymous
D. MInard

1z763rv89052940364 1z763rv89052378740 UPS tracking numbers verifying equipment return

Anonymous
MediacomSupport

You should not have to go through this much trouble to get the equipment removed from your account. If you would like to send me an email with your phone number or account nu...

Product
Mediacom Service Transfer
#348918
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Avoid Mediacom, if you can! The internet is alright, despite several outages. However if you ever need customer service, especially for billing issues, you cannot rely on them. I cancelled my contract by a specific date, and Mediacom falsely cut my internet 1 months...
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Anonymous
MediacomSupport

I can understand your frustration with this experience. Please send me an email with your phone number or account number to SocialMediaTeam@mediacomcc.com and I will be happy...

Sulzbach, Saarland
Product
Mediacom Service Transfer
#343019
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We called MediaCom in April to arrange to transfer our services to our new address. We were originally scheduled to move on May 11. I called them in very early May to let them know our transfer date had changed, we would not be moving until May 23. On May 10th they...
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Anonymous
Joe

I talked to the same Mike (46C) tonight related to a bait and switch tactic related to the NBC Live Extra service for the Olympics (NBC and Mediacom\'s websites both state you...

KathySun
KathySun

PROBLEM SOLVED AT LAST Joseph came through!!! Lost my connection with Joseph (cell phone coverage isn\'t that good in my house) - but he kept on working and a little later...

Product
Mediacom Service Transfer
#318054
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