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I have ordered service in Livingston AL. Took 3 weeks to install new service.

I asked and paid for a Static IP upfront. After the install i called to get the IP and they informed me i needed to provide a MAC address to the device it would be attached to. They could not tell me that up front?!? Now i have to wait another 24 hours before i can connect my device and get equipment on the internet.

I am pissed because they do not provide information.

You have to figure it out on your own. Crappy way to do business.

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