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In April of 2011 I orderd internet service for my future in laws as a gift for one year. My future in laws owed Mediacom a balance of $80+.

I told Mediacom to debit my account for one year of internet service. The cost was around $300.00. Mediacom toke $80.00+ from my $300.00 to pay that balance of $80.00+. This is not what I agreed to so I wrote the attorney general (in Iowa as my future in laws live in Iowa) and was told by the attorney general so sad too bad.

Mediacom contacted the Iowa attorney general and told them does not matter what I purchased if monies are owed they will take it from a gift to pay it.

Product or Service Mentioned: Mediacom Internet Service.

Monetary Loss: $80.

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MediacomSupport
#408252

I am sorry for the confusion with the bill. If you would like, I can review the account to see what can be done about this particular situation. Please email me your phone number or account number to socialmediateam@mediacomcc.com and I will get back with you as quick as possible.

Thanks

Dallas

Mediacom Social Media Team

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