I have been a customer of Mediacom for over 5yrs. I am disgusted with their customer service/Tech support.
They have been to my home 3 times in less than a month. They have YET to fix the problem with my receiver. Instead of simply exchanging the receiver, which I have practically begged them to do, they insist upon sending out contractors for Mediacom that do nothing but check the cable wires coming in to my home. I was also told yesterday that someone would finally come switch the box today, but no phone cal and no show from the company.
Surprise, Surprise. I am fed up and will be switching to another cable provider, immediately!!!!!!