Mediacom, my cable television provider,announced in the spring that they were updating their service. By means of a stern letter, each customer was told to contact them which I did.
Two more letters came getting more demanding each time and I replied a second time but not the third.. Finally some one came to install the box and three days later, NO tvs working. I removed the box and tv was fine. Until this week.
Both TVs out and I called for service and was told it would be a week or better due to their growing problem. I threatened to quit and Was told serviceman would come today between 1 & 5. No show. Called mediacom.
Oh, no, they were coming tomorrow Saturday. Told them to take me off media com cable.
Product or Service Mentioned: Mediacom Tv Service.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Full refund.
I didn't like: Demanding letters and no service.