Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Mediacom, my cable television provider,announced in the spring that they were updating their service. By means of a stern letter, each customer was told to contact them which I did.

Two more letters came getting more demanding each time and I replied a second time but not the third.. Finally some one came to install the box and three days later, NO tvs working. I removed the box and tv was fine. Until this week.

Both TVs out and I called for service and was told it would be a week or better due to their growing problem. I threatened to quit and Was told serviceman would come today between 1 & 5. No show. Called mediacom.

Oh, no, they were coming tomorrow Saturday. Told them to take me off media com cable.

Product or Service Mentioned: Mediacom Tv Service.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

I didn't like: Demanding letters and no service.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like