I was a loyal customer for 5 years of Mediacom (cable and internet -paying over $100 for basic cable) when I noticed my bill was increased by $42 in one month. No notice in my bills or by email or anything, and late charges since I was on autopay each month.
So I called to cancel and they offered me to try a lower rate for 90 days. So decided to wait. Then I went to cancel (within the 90 days) and now they want $240 as a cancellation fee (for the cable only).
So I just have to get away from the high charges and that kind of treatment so....
Here's what I'm doing now - I'd recommend to go netflix and/or directTV and save yourself some money. I just don't see treating a good customer that way, let alone how they can charge so much for leaving their service.
Product or Service Mentioned: Mediacom Internet Service.
Monetary Loss: $240.