I went on Mediocre Comm's website and filed a complaint via their email "contact us"...since their CS are, hmmm..ineffective (liars). I rec'd their auto-response saying "I'd be contacted within 24 hours". Yeh...that was 4 days ago and counting. Seriously....a communications company?? Really??
When will they offer the $9.95/mth cable option "cable, sometimes it works...be surprised!!".
My complaint?? Cable was out, called CS twice...was told "outage in our area, techs are working on it". Funny, I live in an apartment building in downtown locale....neighbors got cable, bar next door got cable...both Mediacom!! The outage?? must be my little apartment...but no techs working on it that I can see. Canceling cable...."hello, Netflix". At least if you're gonna lie to me, kiss me.