2.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
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I thought one of the benefits of cable service, either Internet or TV, is that they are more reliable in rainy or snowy weather, compared to satellite services. This is very much not the case as I lose Internet very frequently during inclement weather.

It often takes an extended period before I am able to get back online, and even when I respond to the mediacom offer that I would like to be contacted when internet is repaired, they never contact me. Their mediocre customer service is likely well known to anybody subscribing to the service, however, it is still very frustrating nonetheless.

Review about: Mediacom Internet Service.

Reason of review: Bad quality.

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