State: Minnesota Product: Mediacom Internet Service Clear all filters (0 of 255 reviews match)
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Mediacom - Shut Off without a notice!

Late on bill because of financial difficulties and got disconnected. It happens, but I called and paid the balance off and they had came out without notice and shut us off completely!!!! We have had them as providers for over 5 yrs and they did not give us a notice about coming out and then want to charge a fee on top of no notice for another $29.99!!! What a rip off and shame! Very insensitive!!
1.2
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Medina, Minnesota
Product
Mediacom Internet Service
#1086636
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It often takes an extended period before I am able to get back online, and even when I respond to the mediacom offer that I would like to be contacted when internet is repaired, they never contact me. Their mediocre customer service is likely well known to anybody...
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2.1
Product
Mediacom Internet Service
#1059538
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Had Mediacom, issues about every week. The internet is pathetically unreliable, it's out constantly. The technicians have literally memorized the location of equipment and cables in my home because they're here almost every month sometimes once a week. I had to buy my...
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Caledonia, Minnesota
Product
Mediacom Internet Service
#950597
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Mediacom Internet Service Review

Mediacom internet is terrible and unreliable. So far 3 service techs have failed to fix it. Internet just shuts down 5 to 10 times a day. I keep having to *** work just to watch someone not fix my internet. Horrible "service"
2.0
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Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Product
Mediacom Internet Service
#894791
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Mediacom Internet Service Review

Worst company ever. Wireless is down more than it works. Takes them forever to fix it. Absolutely disgraceful!! Do not use for wireless internet or anything else for that matter
1.0
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Diversity of Products or Services
Product or Service Quality
Value for money
Product
Mediacom Internet Service
#868916
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Mediacom had a 24 hour outage in our area after which, neither my internet nor phone worked after 30 hours. I called tech support. First tech could not get it through her head that a lap top has only one ethernet port and not the two she kept insisting I had to have....
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MediacomSupport
MediacomSupport

Good morning. I apologize for the issues that you have had and would like to assist you. Please email me at totalcare@mediacomcc.com and I will assist you. Thank you- SR

1.0
Granite Falls, Minnesota
Product
Mediacom Internet Service
I liked
  • Tech who came to the house who was professional and polite
I didn't like
  • Rude customer service person
#812457
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received digital cable adapters for my tvs and got 1 to work. When try to get the other 1 to work I had to call mediacom backup and I lost my phone modem and my cable box that I have in my living room. Their way to solve a problem is by sending a technician over. I...
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1.0
Product
Mediacom Internet Service
#706150
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I am personally going out of my way to report this company to the FTC, FCC, BBB, and the attorney general. For over month we have had to call in at least 5 different times with each phone call going well over 30 minutes, just to get simple things installed and to get...
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MediacomSupport
MediacomSupport

Hello!I'm sorry to hear of this poor experience. I assure you that this is not the level of service that we strive for, and I would like to assist in any way that I can to cor...

1.0
Product
Mediacom Internet Service
#534048
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I called to have cable, phone and internet hooked up for my father who is very old. I was in town a week and was told the service could not be done that fast. I told them to cancel the order then as I had to be here to help my father. The man told me he found an...
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MediacomSupport
MediacomSupport

Hello rlg7557, I apologize for the issues your father experienced with our service. We are more than happy to assist you with making sure his service issue is resolved as quic...

Paynesville, Minnesota
Product
Mediacom Internet Service
#508724
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I was a loyal customer for 5 years of Mediacom (cable and internet -paying over $100 for basic cable) when I noticed my bill was increased by $42 in one month. No notice in my bills or by email or anything, and late charges since I was on autopay each month. So I...
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MediacomSupport
MediacomSupport

Hello,Thanks for bringing this issue to our attention. If you would like to email me at socialmediateam@mediacomcc.com, I will be happy to review your account and find out wha...

Anonymous
notgivingit

the "90 days) they offered you didn't mean you have 90 days to decide if you want to try and get a lower rate it was an offer they'd have extended to you that IF they got you ...

Excelsior, Minnesota
Product
Mediacom Internet Service
#472009
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