I'm the Editor of Computer Magazine (ComputerMagazine.com), and live in Springfield, Missouri. Yesterday I had the misfortune of having Mediacom come to "upgrade" me to their "XTreme" service. Here's a bit about it, and I posted a more complete account on ComputerMagazine.com at the link included below:
My not-so-fun and fruitless Friday with Mediacom
Editor-in-Chief at ComputerMagazine.com
Well, Mediacom (a cable company and ISP serving many U.S. locations, but in my case Springfield, Missouri) came this afternoon and “upgraded” my home to their “xtreme” package. They installed a Hitron CGNVM-2559 cable modem/router and took out my old one. What a disaster! Who knew Mediacom was now actively sabotaging it's own customers? Read the article for more...
Product or Service Mentioned: Mediacom Xtreme Bundle.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.