1 comment

The contractor installer came to hookup my neighbor. He decides to cut all my paid for connections. Drives away. I turn on Tv no cable. I call MC to get overseas call center . They tell me it will be 11 days before they come out. No local number no local office! I sit and wait. MC offered me 2 day credit on a 11 day outage they caused.

Would they wait 11 days for my payment ? No!!

I tried over 11 times to talk to someone that can help.

No such luck. I pay my bill on time and this is service I get.

Why do cities give them franchise rights?

Product or Service Mentioned: Mediacom Tv Service.

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I assure you this is not the level of service we expect any of our customers to experience. We will be more than happy to assist you however we can. Please send our Social Media Team an email with your account or phone number to SocialMediaTeam@mediacomcc.com.

Thank You,

Mediacom Social Media Team

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