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I have only had Mediacom for 4 months now and I have had to call them 6 times for loss of internet service and then wait a week or more before a "technician" can come out to "fix" it. Then I usually keep service for 1-3 days before starting the process all over again.

I pay for 30 mbps but I'm lucky if I get more than 2.

I am now in the process of waiting another week for another technician to come out. When do companies like this get held responsible for their service??

Do they even really train these people to fix stuff or is the title just inherited because they were hired?

Product or Service Mentioned: Mediacom Internet Service.

Monetary Loss: $328.

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The levele of service in which you are receiving is unacceptable, and I will be happy to look into this issue for you. Can you send us an email with your account or phone number to SocialMediaTeam@mediacomcc.com?

Thank You,


Mediacom Social Media Team

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