2 comments

When I signed the contract I understood that it would be 19.95 for first year then 34.95 from then on. At the end of second year it jumped to 64.95.

So I called customer service to talk with them and the person told me that they were basically losing money the first two years and that I would have done them a favor to have already cancelled my service.

He did eventually lower my bill to 49.95 but he was rude and cocky thy rough the entire conversation. I talked to other people in my area to see what their prices were and all seem to say that $65 is ridiculous.

Product or Service Mentioned: Mediacom Internet Service.

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cableman12
#674636

do u think they really care about how much you are paying

MediacomSupport
Fullerton, California, United States #663250

Hello,

That is certainly not the level of service we expect from our employees. I would be happy to review your account and the call to check further into this issue. Please email your account number or phone number to socialmediateam@mediacomcc.com and I will do what I can to make things right.

Thanks,

Mediacom Social Media Team

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