How's this for an internet story....Keep in mind my internet goes off line on average about two whole days a week. My internet goes out in the evening last Saturday (Sept 3rd), stays line off the rest of the weekend all the way through Labor Day Monday. Finally, that Monday I call Mediacom to speak to someone. Mind you, Mediacom accounts for more minutes than any other number on my cell phone. Needless to say I have nothing good to say about their service...nothing.
Anyway, I call them, the rep tells me the earliest they can send a tech out is Sunday, Sept 11th between 5 and 7pm....today. I make the appointment knowing full well that my internet will more than likely come back before the appointment scheduled six days later. Low and behold, the very next day (after Labor Day), before I even get out of bed, internet is back on. For the rest of the week the internet works fine, I receive an automated call from Mediacom on Saturday (September 10) asking if I need to keep my Sunday appointment with the tech and if not please cancel the appointment. I cancel the appointment for no other reason than my trying to be mindful of having a worker come to my place on a Sunday. I can't imagine someone being all too excited about that. Besides, my internet had been working fine the whole week.
This brings us to today. 6:38pm......internet goes out; precisely the time I was scheduled for tech. If you're wondering how I'm posting these comments, I'm on my work computer which has a wireless VPN card. I call Mediacom back and tell them everything I'm saying here. Again, they schedule a tech appointment.....September 23rd between 5-7. In the meantime it was recommended that I bring my modem into the local office and try swapping it for a different one.
I'm more than likely going to bring the modem along with my cable boxes and my check book to settle the account and cancel my internet and cable. It's been a second rate organization for more reasons than their poor service for as long as I've been a customer, and it's been some years.
They just now started to offer NFL league pass...I would never order something like that but I know people like it. They seem to be the only cable service where you can't subscribe to HBOGO. Second rate on so many levels and it costs way too much to be this second rate.
Product or Service Mentioned: Mediacom Internet Service.