Not resolved

We had Mediacom in Cedar Rapids for years. The internet was a nightmare and the cable wasn't much better.

As my oldest son said one time, "we can travel the world and get reliable service, but not in our home" Thankfully, Imon started, we switched our service and reliability ensued. It is simply a great cable/internet provider. We moved to Clive in November and when we discovered that Mediacom was the only game in town, we truly were disappointed. True to form, our internet has crashed and our cable has malfunctioned on multiple occasions, over the 4 months we have had their service.

On Friday, April 14th I contacted Mediacom to let them know that we had no service, i.e. Cable or internet. After having to trouble shoot, it was determined that once again, the router had malfunctioned and needed to be replaced. The good news was that they could send someone out to repair the problem on Thursday of the following week.

Of course it would be between 8 am. and 5 pm.

It is virtually impossible to plan with these guys. These guys are just plain horrible.

Product or Service Mentioned: Mediacom Xtreme Bundle.

Reason of review: Bad quality.

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