It's hard to work from home when your internet shuts down at least once a day for a 4 hrs. Contacted a rep and they said it was my modem and they could not provide me with one so i had to go and buy my own modem. This did not fix anything , contacted rep again said it was my computer and i had to go out and buy a new computer, this did not fix my problem, I still lose internet on a regular basis and they don't even attempt to find the real issue media com cost me 4 hrs of work a day and i still have to pay for internet i cant use.
Your customer service reps are among the rudest I have ever spoke to, they fix absolutely nothing and just Insult me on the phone. And to top it off i can't even leave this thieving company without paying some outrageous early disconnect fee even though my contract ended long ago
long story short they're thieves with *** service
Product or Service Mentioned: Mediacom Internet Service.