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When you encounter problems with Mediacom, and you will, enjoy never being able to contact the company for a service request, and if you show up to a local branch, they tell you to call the customer service number. This is a classic rope a *** move.

Accountability is not in their vocabulary.

I might add that I am typing this complaint on my IPhone due to another internet outage this month, third time in three weeks. Literally the only way I can convince Mediascam to give me the service I PAY for, is to call monthly and threaten to cancel my service.

Product or Service Mentioned: Mediacom Internet Service.

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Fullerton, California, United States #767282


I do apologize for the recent problems you have had with your Mediacom services. This is definitely not what we expect to provide to any of our customers. Please contact me at and I will do what I can to make things right.


Mediacom Social Media Team

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