My service with Media Com began on Saturday, August 13, 2016. The technician came and installed internet and tv (with 3 total rooms connected).
On Tuesday, August 16th, the internet service went out. I was given the first available appointment which was Monday, August 22. The technician came out and replaced a splitter and something else. over the next week, I called in twice because the internet has been intermittent.
I received the replacement boxes sent via one of the calls on Friday, September 2. Today, September 3, I called in and spoke with a customer service agent for an hour and forty minutes for nothing to be resolved and a technician to be scheduled. The first available appointment is Monday, September 12! Media Com has been nothing but inconsistent and trouble.
I would try any other service if one becomes available in my area.
Product or Service Mentioned: Mediacom Internet Service.
Reason of review: Service simply doesn't work.
Monetary Loss: $300.
Preferred solution: Let the company propose a solution.
I didn't like: Paying for services that do not work, No one resolves problem.