2.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
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Everytime I have called mediacom to get an issue resolved, My knowledge about their modem/router than their own customer service does. *** poor customer service.

*** poor knowledge about the services they are supporting. Technicians always late for appointments.

I waited all day for a technician who was supposed to be at my home between 10-12 just to show up. I missed an appointment I had somewhere else due to this nonsense, and never once did the technician call to say they were gonna be late or to verify the original appointment.

Company wrote 0 private or public responses to the review from Sep 19.
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